The Graham Utilities for OS/2 - Version 2


[Warpspeed]

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Appendix F - CompuServe

WarpSpeed computers is pleased to announce that it now offers support through the Other Vendors section (section 1) of the OS2AVEN forum. Simply enter:

GO OS2AVEN
at any ! prompt. Or you can EMail me directly: 100250,1645.

If you are not a member of CompuServe and wish to join, please contact the customer service centre in your country.

CUSTOMER SERVICE GENERAL INFORMATION

Local Customer Service is available from around the world. You may reach Customer Service by sending electronic mail messages via the Online Feedback system, by telephone, by postal mail or by fax.

You can leave an electronic message for Customer Service any time, day or night, in the Online Feedback area. To access Feedback, select "Feedback" from the previous menu, or GO FEEDBACK at any point online. The feedback area is part of basic services, and is also free of connect time charges for members on the alternative pricing plan. Applicable network charges (like FALNET from Australia or New Zealand) still apply.

You may also send messages via Fax. To ensure prompt delivery of a faxed letter, be sure to include a cover page clearly stating your name, User ID number, and the name of the department (and/or person) to whom the letter is being sent.

ARGENTINA CUSTOMER SERVICE

Mailing Address:

CompuServe S.A. Argentina

Mr. Carlos Garbesi / Mr. Gabriel Saiz

Av. Rivadavia 969 2 do.Piso Frente

Buenos Aires 1002

Argentina

Phones:

Inside Argentina: (01) 345-3817, (01) 345-3871

(01) 345-0836, (01) 345-3694

Outside Argentina: (+541) 345-3817, (+541) 345-3871

(+541) 345-0836, (+541) 345-3694

Fax:

Inside Argentina: (01) 345-0825

Outside Argentina: (+541) 345-0825

Hours:

Monday - Friday:

9:00 - 17:00

AUSTRALIA AND NEW ZEALAND CUSTOMER SERVICE

Mailing Address:

CompuServe Pacific

Fujitsu Australia Ltd

475 Victoria Avenue

Chatswood, NSW

Australia

Phones:

Inside Australia: (02) 9410 4223

Outside Australia: (+612) 9410 4223

Freephone in Australia: 008 025 240

Freephone in New Zealand: 0800 446 113

Fax:

Inside Australia: (02) 9410 4223

Outside Australia: (+612) 9410 4223

Hours:

Monday - Friday:

7:00 - 19:00 (EST)

9:00 - 21:00 (New Zealand Time)

CANADA CUSTOMER SERVICE

Mailing Address:

CompuServe

Attn: Customer Service

P.O. Box 20212

5000 Arlington Centre Blvd.

Columbus, Ohio 43220 USA

Phones:

Inside Canada: (614) 457 8650

Outside Canada: (+1 614) 457 8650

Fax:

Inside Canada: (614) 457 8149

Outside Canada: (+1 614) 457 8149

Hours:

Monday - Friday:

8:00 - 24:00 (EST)

Saturday - Sunday:

12:00 - 22:00 (EST)

CHILE CUSTOMER SERVICE

Mailing Address:

CHILEPAC S.A.

Gerencia Red de Datos

Morande 147

Santiago

Chile

Phones:

Inside Chile: (02) 696 8807

Outside Chile: (+56 2) 696 8807

Or dial your local ChilePac or Telex-Chile

294400 CHPAC CL

Fax:

Inside Chile: (02) 698 1474

Outside Chile: (+56 2) 698 1474

Hours:

Monday - Friday:

9:00 - 17:00

FRANCE CUSTOMER SERVICE

Mailing Address:

CompuServe Information Service SARL

Centre ATRIA

Rueil 2000 - 21, Av Edouard Belin

92566 RUEIL MALMAISON CEDEX

France

Phones:

Sales: AZUR phone number within France

36 63 81 22

Service: AZUR phone number within France

36 63 81 31

Outside France: (+33 1) 47 14 21 60

Fax:

Outside France: (+33 1) 47 14 21 51

Hours:

Monday - Friday:

8:30 - 19:30

GERMANY CUSTOMER SERVICE

Mailing Address:

CompuServe GmbH

Postfach 11 69

D-820001 Unterhaching bei

Muenchen

Germany

Phones:

Sales: Freephone in Germany: 0130 37 32

Freephone in Switzerland: 55 31 79

Outside Germany: (+49 89) 66 535 111

Service: Freephone in Germany: 0130 86 4643

Outside Germany: (+49 89) 66 535 222

Fax:

Sales: Outside Germany: (+49 89) 55 535 242

Service: Outside Germany: (+49 89) 66 535 241

Hours:

Monday - Friday:

9:00 - 20:00

HONG KONG CUSTOMER SERVICE

Mailing Address:

CompuServe Hong Kong

Hutchison Information Services, Ltd

30th Floor, One Pacific Place

88 Queensway

Hong Kong

Phones:

Sales: Inside Hong Kong: 867 0118

Outside Hong Kong: (+852) 867 0118

Service: Inside Hong Kong: 867 0102

Outside Hong Kong: (+852) 867 0102

Fax:

Inside Hong Kong: 877 4523

Outside Hong Kong: (+852) 877 4523

Hours:

Monday - Friday:

9:00 - 18:00

Saturday:

9:00 - 12:00

Closed Sundays and Holidays.

HUNGARY CUSTOMER SERVICE

Mailing Address:

Mircosystem R.

1122 Budapest Xii,

Varosmajor u. 74

Budapest

Hungary

Phones:

Sales: Inside Hungary: 156 5366

Outside Hungary: (+36 1) 156 5366

Service: Inside Hungary: 156 5366

Outside Hungary: (+36 1) 156 5366

Fax:

Inside Hungary: 155 9296

Outside Hungary: (+36 1) 155 9296

Hours:

Monday - Friday:

8:30 - 16:30

ISRAEL CUSTOMER SERVICE

Mailing Address:

CompuServe Israel

Trendline Information and Communications Services, Ltd

22 Yavne Street

Tel-Aviv

Israel

Phones:

Sales: Inside Israel: (03) 525 1948

Outside Israel: (+972 3) 525 1948

Service: Inside Israel: (03) 525 1946, (03) 525 2444 (03) 290 466

Outside Israel: (+972 3) 525 1946, (+972 3)2444 (+972 3) 290 466

Fax:

Inside Israel: (03) 200419

Outside Israel: (+972 3) 200419

Hours:

Sunday - Thursday:

9:00 - 17:00

JAPAN CUSTOMER SERVICE

Mailing Address:

NIFTY Corporation

8th Floor, Omori Bellport A,

Minami-oi 6-26-1, Shinagwa-ku

Tokyo 140

Japan

Phones:

Tollfree Inside Japan: 0120 22 1200

Outside Japan: (+81 3) 5471 5806

Fax:

(+81) 3 5471 5890, (+81) 3 5471 5891

Hours:

Monday - Friday:

9:00 - 19:00 (JST)

Saturdays:

9:00 - 17:50 (JST)

KOREA CUSTOMER SERVICE

Mailing Address:

POSDATA CO., LTD.

Overseas Information Services

2F, Taehanjedang Building

7-23, Shinchun-dong, Songpa-ku

Seoul

Korea

Phones:

Tollfree Inside Korea: 080 022 7400

Outside Korea: (+82 2) 441 1327

Fax:

(+82 2) 411 1555

Hours:

Monday - Friday:

9:00 - 19:00

Saturdays:

9:00 - 17:50

SOUTH AFRICA CUSTOMER SERVICE

Mailing Address:

CompuServe Africa

P.O. Box 72668

Lynnwood Ridge

South Africa 00400

Phones:

Sales: Freephone Inside SA: 0800 112252

Outside SA: (+27 12) 841 2538

Service: Inside SA: (012) 841 2530

Outside SA: (+27 12) 841 2530

Fax:

(012) 841 3604

Hours:

Monday - Friday:

9:00 - 17:00 (RSA) Standard Time

TAIWAN CUSTOMER SERVICE

Mailing Address:

TTN-Serve

Taiwan Telecommunications Network Svcs. Co., Ltd.

Far East ABC Intelligent Science Park

1st Floor, No. 13, Lane 50, Nan-Kang Road, Section 3,

Taipei

Taiwan R.O.C.

Phones:

Freephone inside Taiwan: 080 251 009

Outside Taiwan: (+886 2) 651 6899

Fax:

(+886 2) 651 1801

Hours:

Monday - Friday:

9:00 - 18:00

Saturdays

9:00 - 12:00

UNITED KINGDOM CUSTOMER SERVICE

Mailing Address:

CompuServe Information Service (UK) Ltd.

1 Redcliff Street

P.O. Box 676

Bristol BS99 1YN

United Kingdom

Phones:

Sales:

0800 289 378

Service: Inside the UK: 0800 289 458

Outside the UK: (+44) 272 760 680

Fax:

(+44) 272 252 210

Hours:

Monday - Friday:

9:00 - 21:00

UNITED STATES CUSTOMER SERVICE

Mailing Address:

CompuServe

Attn: Customer Service

P.O. Box 20212

5000 Arlington Centre Blvd.

Columbus, Ohio 43220

USA

Phones:

Freephone inside the US: Includes Puerto Rico, St. Thomas, St. John and St. Croix. (800) 848 8990

Outside the US: (+1 614) 529 1340

Fax:

Inside the US: (614) 457 8149

Outside the US: (+1 614) 457 8149

Hours:

Monday - Friday:

8:00 - 24:00 (EST)

Saturday - Sunday:

12:00 - 22:00 (EST)

VENEZUELA CUSTOMER SERVICE

Mailing Address:

CompuServe C.A. Venezuela

Plaza Venezeuela - Torres Capriles

Piso 4, Oficina 401

Caracas

Venezeula

Phones:

Inside Venezuela: 02 793 2984, 02 793 2384, 02 791 8694

Outside Venezuela: (+58 2) 793 2984, (+58 2) 793 2984 (+58 2) 791 8694

Fax:

Inside Venezuela: 02 793 1952

Outside the Venezuela: (+58 2) 793 1952

Hours:

Monday - Friday:

8:00 - 17:00

Contacting Customer Service

If there is no local Customer Service listing in your country, please try contacting the Customer Service office nearest you or call CompuServe Customer Service in the United States for further assistance.